Shipping policy

For our detailed shipping policy please visit: Shipping Policy

Freight Pricing:

Our Pricing for deliveries, works according to the delivery zone in which the orders are delivered to and the Freight Weight of Goods. Simply use our delivery estimator in the Payment screen of the shopping cart to get an up-to-date estimation on delivery costs specifically for your order. The Hobbyman does deliver to Australian Islands off the Mainland but all on-forwarding costs incurred for shipment of goods to Islands Off the Australian Coastline will be at the customer's discretion. If you have any queries about this please call (03) 9705 6880 Monday to Saturday 10:00am to 6:00pm.

Free Delivery:

Delivery is free for orders of $250.00 or more (excluding items classified as Big and Bulky) to metropolitan areas in Brisbane, Melbourne, Perth, Hobart & Sydney. If you are in those delivery areas and your order is less than $250.00, you will be charged a delivery fee appropriate to the State or Territory, and size of goods. For deliveries to areas outside the main metropolitan centres you may be charged (at our discretion) for an order of any value.

Same Day Delivery:

The Hobbyman Pty Ltd does not run a same day delivery service.


The processing of orders and all deliveries are made Monday to Friday excluding public holidays. We currently do not have a weekend delivery service. Metropolitan area's are in most cases (for smaller deliveries) next day if the order is placed before 3pm, where as larger items to Metropolitan area's may take up to 2 days if placed before 12pm, with Perth Metropolitan area taking in some cases up to 3 days. Items heading outside the Metropolitan Area's may take an additional 2 to 3 days. During the "wet season" deliveries into Northern Territory and Northern Queensland may be affected by adverse weather conditions. In this event, deliveries may take longer than our usual timeframes.
Large and Bulky Items:

Orders weighing over 20kg of Freight Weight eg. (1 cubic metre = 250kg) may be subject to an additional delivery fee, as they are outside our standard delivery criteria. A Hobbyman representative from the Customer Service Centre will contact you and confirm the additional delivery fee. If you have any queries about this please call (03) 9705 6880 Monday to Saturday 10:00am to 6:00pm
Deliveries to Post Office Boxes:

A physical street address is required for delivery in most cases. Post Office Boxes cannot be used as a delivery address for large or bulky items. This is because Freight Companies other than Australia Post will not deliver any goods to Post Boxes.

Delivery Signatures:

Large and Bulky Items, in some cases, are not left at an address unless signed for, please state in Delivery Notes that you may not be home at time of delivery so we can mark items as not requiring a Signature. Items not signed for are not insured, so if possible send to an address where a signature is guaranteed, eg Place of Work.

International Shipping:

At this stage we only ship to areas within Australia, and New Zealand only. The prices quoted on our shipping orders are those supplied to us by Australia Post. They were correct as of January 2016, and are updated periodically. If you are shipping via standard AIR MAIL, please allow up to 21 standard business days for delivery of your order.